The plugin cannot be updated from the WordPress updates section.

  • Resolved danielbmxd

    (@danielbmxd)


    3 months, 1 week ago

    I am updating an old site that had Elementor 3.6.0 installed, which couldn’t be updated from the plugins section. I manually uploaded the latest version of the plugin, and it worked correctly. However, now when an update is released, I receive the notification, but the option to update from the plugins section does not appear.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milos

    (@miloss84)

    Hii there,

    Thank you for contacting us.

    It sounds like there might be a few issues at play here.

    When you manually upload and update a plugin, sometimes the connection to the WordPress repository can be disrupted, leading to issues with automatic updates. Here are some steps you can take to troubleshoot and resolve this issue:

    Make sure that your Elementor license key is correctly entered and active (if using Elementor Pro) . Go to Elementor > License and ensure your key is valid. Sometimes, an invalid or missing license key can cause issues with updates.

    Check File Permissions

    Incorrect file permissions can prevent WordPress from updating plugins automatically. Make sure that your WordPress files and directories have the correct permissions. Typically, files should be set to 644 and directories to 755.3. Reinstall the Plugin

    Sometimes a clean reinstall can resolve update issues. Here’s how:

    1. Deactivate and delete the current Elementor plugin:
      • Go to Plugins > Installed Plugins.
      • Deactivate Elementor.
      • Delete the Elementor plugin.
    2. Reinstall Elementor from the WordPress repository:
      • Go to Plugins > Add New.
      • Search for Elementor and install the plugin.
      • Activate the plugin.

    4. Debug Plugin Conflicts

    Sometimes, other plugins can interfere with Elementor’s update process. To check for conflicts:

    1. Deactivate all other plugins.
    2. Try updating Elementor.
    3. If it works, reactivate your plugins one by one to identify the conflict.

    5. Check for WordPress Updates

    Ensure your WordPress core is up to date. An outdated WordPress installation can cause compatibility issues with plugins.6. Debugging Mode

    Enable WordPress debugging to see if any errors are being logged:

    1. Edit your wp-config.php file.
    2. Set define('WP_DEBUG', true);.
    3. Set define('WP_DEBUG_LOG', true);.
    4. Check the debug log file at wp-content/debug.log for any errors related to plugin updates.

    Hope this helps.

    Kind regards,

    Plugin Support Rica V.

    (@ricav)

    Due to inactivity, this ticket has been closed.

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