• Resolved sapphiredesign

    (@sapphiredesign)


    We use the managewp website manager (https://managewp.com) for our clients. We have a lot of sites here. We installed the Packeta plugin on several websites and immediately the websites disconnected from the manager and reported an error.
    Invalid value in $_POST/$_COOKIE in key ‘redirect_count’, expected string, integer given. occurred in wp-content/plugins/packeta/packetery_vendor/nette/http/src/Http/RequestFactory.php on line 170

    It’s a big problem because we need our clients’ sites to be connected to managewp for site management. We had to remove your plugin because it was causing this error.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support kovalmatyas

    (@kovalmatyas)

    Hello @sapphiredesign,

    I have tried replicating this issue on our side and connecting one of our development instances to the ManageWP site and it connected (as far as I can tell) correctly and is still connected even with our plugin set up and activated.

    May I ask you for more details? Did the error happen directly after the plugin has been activated? Did you activate the plugin directly on the website or through the Manage WP site?
    The error mentioned by you has appeared directly in the Manage WP site, in the administration of the site that had the plugin enabled or somewhere else?
    Thank you.

    Best regards,
    Matyá? Kova? – Packeta E-Commerce support

    Thread Starter sapphiredesign

    (@sapphiredesign)

    The website was successfully connected to ManageWP. After installing the Packet plugin, the website disconnected from the service, and the ManageWP service shows an error.
    Sync Websites
    4 minutes ago

    Dismiss
    azalee.cz (azalee.cz)
    Invalid value in $_POST/$_COOKIE in key ‘redirect_count’, expected string, integer given. occurred in wp-content/plugins/packeta/packetery_vendor/nette/http/src/Http/RequestFactory.php on line 170 please make sure that your website is accessible

    We want to use the Packet plugin on more of our sites, but if it’s causing this error, it’s not possible.

    I tried deleting the WP Worker plugin, disconnecting from ManageWP and reconnecting, but the error is still the same.

    If you send me your email, I can send you screens.

    The problem does not concern only one site, we have the same problem on every site where we install the Packet plugin, it immediately disconnects from the ManageWp service and we get an error message.

    Plugin Support kovalmatyas

    (@kovalmatyas)

    Hello,
    thank you for the clarification and the offer, please send us the screenshots to [email protected]

    Best regards,
    Matyá? Kova? – Packeta E-Commerce support

    Plugin Support kovalmatyas

    (@kovalmatyas)

    Hello,
    I will forward this issue to our programmers for investigation.

    Please be aware, that this may take some time.

    I will let you know the moment I have any updates on this.
    Thank you for your patience.

    Best regards,
    Matyá? Kova? – Packeta E-Commerce support

    Plugin Support kovalmatyas

    (@kovalmatyas)

Viewing 5 replies - 1 through 5 (of 5 total)
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