The plugin does not start after refresh the page

  • Resolved keepact

    (@keepact)


    8 years, 9 months ago

    Hi Jules!! I come here to try to solve a problem with the plugin. I do not know if this only happens to me, but in Safari browser the plugin does not work properly. I sent some questions to you by skype about another problem also related to the Safari, but this is much more serious.

    Regardless if is computer or mobile, the plugin does not start sometimes, and when i refresh the page starts with the default wordpress gallery. I decided to create a topic to help others who are going through the same problem. It seems that this happened after the last update of wordpress.

    Thank you!

    https://www.ads-software.com/plugins/responsive-gallery-grid/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    Hi keepact, I know you have a very specific site configuration, so in order to fix this problem I would need you to reproduce it on a standard WordPress website. If this is a problem only related to your website, and if it doesn’t appear on any other standard WordPress installations, I hope you understand that I will not be able to fix this.

    All the best

    Jules

    Thread Starter keepact

    (@keepact)

    I did the tests in the other templates and the problem persisted. But I was confused when you said that nothing happened and i deleted the plugin from root directory and installed everything again, and guess what? everything returned to normal. Weird!!

    Thanks anyway!

Viewing 2 replies - 1 through 2 (of 2 total)
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