Dear @pagebuilderscam ,
We are sorry to see this review.
We have reviewed your case and noticed that you faced an issue but refused to collaborate for our team to find the source of that issue and fix it.
We would have considered a refund in case the full info was provided and we were unable to locate/fix the problem you had. But this is not the case here.
We can assure there is no scam.
As for the refund policy: it is quite strict since we offer a downloadable software and don’t have control over it once the purchase is done.
Since this review is in reference to the paid option of our plugin, we may not be able to discuss the case further here.
This is why we suggest contacting our support team via Live Chat or email as before.
We will be more than happy to discuss the case with you and assist you with every way possible. We hope to find a common ground.
We have thousands of happy users – both among the free users and those using the pro version(s).
So we hope to make your experience better and turn you into a happy user of ours.
