• Resolved danielspalma

    (@danielspalma)


    The plugin doesnt fire the PageView event through API, only navigator. The other events are working. What could be happening?

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  • Zach H

    (@zhollenbeak)

    Hi @danielspalma

    Thanks for reaching out for help with the Facebook for WooCommerce plugin.

    >The plugin doesnt fire the PageView event through API, only navigator. The other events are working. What could be happening?

    Good question!

    I’m reaching out to a developer for more info on API PageView events and will follow-up when we have more info.

    Are there any errors in the logs? WooCommerce > Status > Logs (tab). Look for the facebook_for_woocommerce entry.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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