Hello @topgsmir,
We appreciate your feedback and apologize for any inconvenience you may have experienced. While we understand your frustrations, we would like to clarify a few points.
Firstly, regarding the problems you have encountered, we continuously strive to improve our plugin and address any issues that arise. We take customer concerns seriously and have a dedicated team actively working to resolve them.
Secondly, regarding support, we apologize if you feel it has not met your expectations. We are committed to providing timely and helpful assistance to all our users. If you have specific issues that have not been addressed satisfactorily, please contact us through our official support channel so we can assist you further.
As for the duration of unresolved problems, we acknowledge that some issues may take longer to resolve than anticipated. However, rest assured that we are committed to providing ongoing updates and improvements to ensure a better user experience.
Regarding pricing, we understand that our plugin may not fit everyone’s budget. However, it is important to note that the price reflects the value of the features and support we offer. Additionally, while hiring a dedicated developer may seem like a viable alternative, it may not necessarily provide the same level of integration, updates, and ongoing support that our plugin offers.
Ultimately, we value your feedback and take it as an opportunity to improve. If you have any further concerns or suggestions, please do not hesitate to reach out to us. We are here to help and ensure you have a positive experience with our product.
Thanks!