The plugin isn’t working properly.

  • I tried to add a new language, but when I clicked on the save button, it didn’t work. The entire WordPress dashboard froze, and I’ve tried to install and reinstall the plugin several times. I am using the latest version of WordPress.

    • This topic was modified 4 months, 2 weeks ago by puffitapp.
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  • Plugin Author Remy B

    (@remyb92)

    Hello,

    Weglot Support here. Thank you for taking the time to write a review on WordPress.

    It seems you had some trouble installing our WordPress plugin on your website. Did you try to contact our support team? I’m sure we can find a solution to install it properly; something in your configuration could be missing for example.

    Could you please contact us back at?[email protected]?(you can ask for Alexis) with your website URL and your Weglot account email address, so we can fix this together? I’ll be really glad to investigate further for you to be able to use our plugin correctly and have your website translated in the languages you want.

    Keep us posted,
    Have a great day!

    Plugin Author Remy B

    (@remyb92)

    Hi,

    We hope you’re doing well.

    Note that the issue you experienced is not a common issue, and we never experienced such an issue in any other user environment.

    Could you us back at [email protected] (asking for Alexis or Chris) so we can investigate further and find a solution to help you with this situation?

    Waiting for your message,

    Have a wonderful day,

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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