The plugin Join.chat doesn’t work

Hello, we need some more information to be able to help you. Could you tell us the website where you installed the plugin?

Hi all, Join.chat plugin doesn’t work i face issue since morning chat not open to any unsaved contacts, error show is popup messages show “Phone number shared via url is invalid” many times i crosscheck number is complete valid and we also use country code before number but still show invalid error. Please check and update me

Thank you

Thank you for the notice, we will check and look for a solution, we are in contact.

Hi again @raninaveen Could you please tell me from which country is the number you are configuring?

Hi @davidlillo i try India and Colombia numbers also my China and Italy client report me same issue

Great, thank you very much. I will keep you informed, our team is already working to solve the problem, again thank you very much for giving us the hints.

My web are in México here is the website https://tecnicasbariatricas.com my number configuring is 52 55 0000 0000

Dear @davidlillo ,

Issue is not resolved yet after activate multi-device Beta login then i try to use join.chat plugin with new unsaved number is not function error show is popup messages show “Phone number shared via url is invalid”. look this matter and please update to me.

Thanks

In my webs are solved

hi @aztequin Fist join Multi-device Beta and try to connect with your WA Chat https://tecnicasbariatricas.com/ with some saved contact is not work

@aztequin sorry Unsaved contacts

The problem seems to be in WhatsApp Web. If you disable the option “Open WhatsApp Web directly on desktop” in the Joinchat configuration, it works. Perhaps it could be because of what you have said that the contact is unsaved.

@davidlillo then what is the solution ?

@raninaveen In Joinchat you can only do what I have put before. (If you disable the option “Open WhatsApp Web directly on desktop” in the Joinchat configuration, it works.)

In fact, there is a filter for Joinchat that disables phone formatting, so you can force exactly the number you want, but it still gives error because the problem is not Joinchat, it is WhatsApp Web.

????