Optincat redirects to the thank you page-subscribers are not added to mailchimp

  • Resolved florineugen96

    (@florineugen96)


    7 years ago

    The plugin redirects to the thank you page but subscribers are not added to my mailchimp list but it worked but it has worked for a while and since then I have not made any changes.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    I was able to subscribe to your newsletter and get a confirmation email on my email address.

    You might be entering emails such as the ones which are already subscribed or using words like “test” in your email which MailChimp is known to block. Or, maybe your subscribers are not confirming their emails.

    Also please check in MailChimp for unconfirmed subscribers, you might be able to view them there.

    If your subscribers are still not added, since, the confirmation emails are coming in fine, this is most probably an issue on MailChimp’s end and not our plugin, I would suggest you contacting MailChimp support regarding this.

    Thanks

Viewing 1 replies (of 1 total)
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