The plugin slowing down my website

  • Resolved rsvlado

    (@rsvlado)


    3 years, 8 months ago

    It would be the best plugin if it wasn’t slowing down the website.
    When I turn on the plugin, the whole webpage (even backend), even the parts that nothing to do with woocommerce, loads with 3-4 seconds delay, no matter where I click/where is clicked. Actually, the entire page disappears and everything gets white for 3-4 seconds.
    I would love if it were fixed.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @rsvlado,

    What are the WooCommerce, WordPress, and PHP versions on your site. Could you check the scenario by changing to the default theme and also running a compatibility check with other plugins on the site?

    Thread Starter rsvlado

    (@rsvlado)

    WordPress Version 5.7
    Current Theme: Oceanwp (Version 2.0.3)
    Current Plugin: Woocommerce (Version 5.1.0)
    PHP Version 7.4.15

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @rsvlado,
    We have done a test in our test environment with the mentioned version of woo-commerce, WordPress, and PHP and observed everything is working as expected. Could you please do the theme and plugin compatibility?test on your site? You may contact our support team for further?assistance.

    same problem for me. when is activeted your plugin, my site going to slow. very slow additional 5-7 second for first content. could you fix this problem. ? can chare any report what you want.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @musabaltaci,

    Sure, Please raise a support ticket with us. We shall check this on your website.

    Same here but only for variable products. If the elex plugin is active and I want to edit the single variations, it doesn’t stop loading…

    Following error message appears in the server log:

    Got error ‘PHP message: PHP Warning: Attempt to read property “version” on null in /var/customers/webs/shop/gwlshop/wp-content/plugins/elex-woo-flexible-pricing/includes/scripts.php on line 14’, referer: https://weightlifting-shop.com/wp-admin/plugins.php?plugin_status=all&paged=1&s

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @gwlshop,

    We shall release a new version with the PHP Warning fix at the earliest.
    Thanks for your patience.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @gwlshop,
    We have released a new version(1.1.3) of the plugin with the PHP warning fix. Please update the plugin and do let us know the feedback.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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