The plugin stop working

Hi @alve39,

Thanks for testing and providing us the feedback.
Regarding the ‘LazyLoad’ plugin conflict, we have tested this plugin with our development version, and it is working fine (Including Firefox). The blank screen you are seeing is maybe because of the Google Docs Viewer. As mentioned in the plugin description, we use third-party services such as Google Dos Viewer and Microsoft Office Online viewer. Google Docs Viewer is notorious for stability issues, especially for the documents that are hosted elsewhere! Sometimes Google will block the requests when a particular rate is reached. This may be the reason for this.

When using the Plus version, we recommend two solutions for stability.

1. Use Google Drive to host your files – We have hardly seen any downtime for the documents that are embedded from Google Drive.
2. Use Box.com – Box.com has its own viewer. It’s super stable and also comes with various privacy settings.

Otherwise, nothing much we can do in this case. We hope you understand.
Please let us know if you need any other help.

Regards,
Vidya K V

Thanks @vidyakv for all the help. The latest version of Embed any document plugin is better than the previous version and than the other plugins I tested.

Just to confirm we’re seeing the same thing, could you please check the url below
https://demo.dsoftschools.com/embed-any-document/

I use just embed any document and lazy load plugin.

From my end, when I open the url, sometimes placeholders do not appear and when I close the tab and open it again they appear(tested on firefox incognito mode). On other browsers i.e opera and chrome they always appear, I don’t need a page refresh.

Anyway, thanks again for all the help.

Hi @vidyakv just wanted to let you know that when I change my wp site theme to BoldWP and update to latest wordpress version there are no more issues when using my your plugin. Everything works great now, so thanks for all your help.

Regards.

I fixed my issue with this by updating old [embeddoc url=”http …” references in the shortcode. Updated the urls to be https://… and is now working.