The plugin stops after importing 275 products

  • Plugin stops when importing 275 products from XML file. Then you have to refresh it and start importing again so that it can move forward. This creates a problem as the imported file has, for example, 5000 products. Has anyone encountered such a mistake?

    At the beginning, everything worked normally, the problem started after importing about 6000 thousand products. The version of WordPress and plugin is up-to-date. The PHP version is 7.4.30

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ImportWP

    (@jcollings)

    Hi @matteowp,

    Are you able to inspect the network request in your browser that breaks after the 275th record, and let me know what the response code from the server is? along with any message?

    Are there any error logs on your server?

    Alot of things can cause imports to slow down or stop, one of main reasons for this can be caching plugins that will clear and regenerate when a new record is imported, creating a ever-increasing amout of server load based on the number of records imported. Another is if the server hosting does not follow the php execution time, and stops scripts abruptly without warning causing the import process to not trigger the correct events.

    With some more information from you we should be able to narrow your issue down.

    James

Viewing 1 replies (of 1 total)
  • The topic ‘The plugin stops after importing 275 products’ is closed to new replies.