The plugin that destroys SEO in a moment

Hi @forcesail,

Our team works hard to create a flexible plugin that fits the needs of all our users, backed by excellent support. I’m sorry this has not been your experience, but we’d love the opportunity to troubleshoot and help resolve any issues you are experiencing.

I’d like to address your specific comments:

1. We do respect other search engines and our plugin isn’t solely developed with Google in mind. We work closely with the search engines and follow their developer guidelines.

1.1 Our robots.txt is there to give users a way to add simple rules such as Allow and Disallow as accepted by all search engines. If you’re looking to add rules other than Allow or Disallow then it’s best to use the WordPress filter hook instead. We do have a feature request to add support for more rule types and this is something we’re considering for a future release.

1.2 We’re aware of the current limitations with our Keywords field and are looking at improving this.

1.3 We’ve just completed the development of our IndexNow support and this is being released in the next week.

2.1. We follow the standards specified by the Open Graph Protocol as well as any specific development requirements from specific social networks such as Facebook. If you are having any issues with it, please feel free to reach out and we can troubleshoot.

2.2. I’m not aware of any issues with these tags on pages and I’ve tested this thoroughly myself to confirm that they do work. If you’re experiencing a problem then please let us know and we’ll be happy to troubleshoot this.

3. I’m also not aware of any bugs with resetting data or settings. If there’s a problem with saving or resetting settings then we’d like to know so we can troubleshoot it.

4. We’re working on including other languages in our TruSEO content analysis but this does take time to add each new language.

5. We save data to our own tables because this is more efficient than using the wp_postmeta table which can become very large because many other plugins also use that table.

6. The label “Show in Search Results” is there to help beginners understand what this setting does.

Again, I’m sorry you’ve had a less than stellar experience with All in One SEO. We do work very hard to ensure our plugin is the best SEO solution for all levels of user and we take feedback seriously.

Hello wpsmort and thank you very much for the comprehensive answer.

We privately discussed the same issues during the last 6 months but nothing has been changed in the plugin except, probably, the thickness of the flock of errors has reduced. During these 6 months I reported you a lot of errors and issued that makes the pluging unuseful. I spent hours doing test that you requested. I sent you tons of screenshots. Unfortunately, now I see that I just was wasting my time helping you to improve your plugin.
You don’t want to hear your users, their specific views on to the SEO, their need that it’s believable, they can know better. You still mind some type of websites, plugins of your competitors that you try to copy and believe in infallibility of your point of view.
The plugin was really the best until v.4. It was fast, almost absolutely flexible perfectly designed. It’s admin interface was almost perfectly designed. And it didn’t have bugs!!
Issuing v.4 you published unworking plugin with a heap of bags. It destroyed even data of a lot of sites. The plugin just started to work more then fail from v.4.12. I suppose that the publication of unworking pluging demonstrates just leak of respect to your users which were with you through many years.
Your answer is per point detailed and probably, could look like reasonable for someone who is not in the context. But really it’s just words and just confirm all the points from my review:
1. You wrote “We do respect other search engines” The question: what is there in the plugin that created specifically for other search engines other then Google?
1.1.1 You wrote: “Our robots.txt is there to give users a way to add simple rules such as Allow and Disallow”. It’s not a true. It give users a way to add ONLY simple rules such as Allow and Disallow. Just one word missed but the meaning is opposite. Isn’t it?
1.1.2 You wrote: “…best to use the WordPress filter hook instead”. You just missed that I wrote that the plugin overwrite all that added by hook. Don’t you?
So, for example me, I have to use the real file robots.txt and switch off this service of the plugin. And I believe that there a lot of sites have had to done the same.
1.1.3 You wrote: “We do have a feature request to add support for more rule types…”. Don’t you see that the best practice is to return that text field for robots.txt that existed before v.4? Or you are going on create the problems to go on to resolve them?
1.2 How it’s happened that you can’t resolve the problem during 6 months with keywords that you created in v.4 without any progress where it’s just necessary to return that text field that existed until v.4?
1.3 Thank you for IndexNew. I’d like to believe that it will work straight you release it next week
2.1 We have discussed og.tag privetly. The problem is that you are impose the direct way of the interpretation and use some options of WP and you refuse to give user flexibility as it existed until v.4 . This problem is more general for the plugin that just for og.tag. It’s another example of the lack of respect flexibility of users.
3. Last 6 months I have being reporting you a lot of clear errors most of them you were confirmed. How many of them have you fixed in this 6 months? It seems that you are in run for functionality disregarding of the plugin’s capacity to work. For example, 4 moths ago I reported you that you are loosing the trail \ for facebook analyze call. You fixed it but after 4 months!!! Another thing connected with this small point of facebook testing: to return ability to test it from post editing interface that worked until v.4 haven’t returned until now. And it’s one example more of the lack of respect users that report you something.
4. There is not a problems that plugin doesn’t support non-english languages in some functions. The problem that you don’t mind to inform user of the plugin limitations. It’s another example of the lack of respect the users.
5. Regarding the DB structure that you created instead of wp_postmeta. How do you understand the SEO data of every post in the second by the importancy after text of the post and there are a lot of other plugins that use it. When you changes the structure in calm, don’t documented it, you let down not only other plugins authors, but all users that use other kind of plugins for some SEO-like purposes. Is it not the example of the lack of respect users and other plugin’s authors?
6. It seems that you don’t understand the clime #6. It’s not about the name of the option. it’s about that NoIndex and “Show in Search Results” are different and kills the ability to store SEO data universally for other plugins.

It was a great plugin until you destroyed it creating v.4 where you focused on creation of the modern and crookedly realized admin interface. Plugin has become extremely heavy, buggy, limited with the basic abilities. The best that you can do with it now is to return v.3, adjusted to the current version of WP. It’s the good ground to add the new functions. the current plugin just pretends that it works but until one doesn’t mind what do he expect from SEO plugin exactly.

I hope to believe that this feedback can help you to improve the once to be the best SEO plugin. New functions doesn’t matter when the basic functionality is crooked.
Any way you can proud that you created something huge but, probably, you start to hear your users withes and points of view and start to work for them, instead of for satisfy your self-admiring.