• Resolved olebbjensen

    (@olebbjensen)


    I have set up review plugin but under diagnostics i have this error: The plugin will not be able to receive reviews because REST API is disabled.

    But the rest API is enabled.

    So what do i do??

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for trying our plugin!

    This is strange. Can you please try to create a test order, leave a review and see if it is posted on the product page?

    Thread Starter olebbjensen

    (@olebbjensen)

    Hello ivole

    No it dosent work. When i make a review i comes with this Error information:

    Error
    An error occurred during submission of your review. You can try again using the button below. If problem persists, please contact G?rum Dyreklinik.
    Technical Information:
    500 – Internal Server Error
    Error: Request failed with status code 500

    So what do i do now?

    Thread Starter olebbjensen

    (@olebbjensen)

    Soory i had unchecked the review box. Now it worked

    Thread Starter olebbjensen

    (@olebbjensen)

    There is another problem. The plugin havent sent a discount for review mail?

    • This reply was modified 6 years, 6 months ago by olebbjensen.
    Plugin Author cusrev

    (@ivole)

    Can you please confirm is the problem with access to Rest API is resolved or this is still an issue on the diagnostics screen?

    Thread Starter olebbjensen

    (@olebbjensen)

    Hi Ivole

    It is still a problem on the diagnostic screen.

    Plugin Author cusrev

    (@ivole)

    If the plugin still shows a problem with access to REST API on the diagnostics screen, then it won’t work properly because reviews from the aggregated reviews form are passed to your website using this API.

    Please check if you have any security plugins or custom code in functions.php that is blocking REST API on your website.

    I have the same problem.

    Plugin Author cusrev

    (@ivole)

    Can you please share URL of the website with the problem?

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘The plugin will not be able to receive reviews because REST API is disabled.’ is closed to new replies.