The pop-up doesn’t appear for non-logged visitors

  • Resolved ugoclemente

    (@ugoclemente)


    3 years ago

    Hi, I have a problem with the Popup Builder plugin.

    I create a Pop-up for the pages of my website, the Pop-up appears if I am logged in as an Admin, but If I logout and I visit the website, even in Incognito mode, the Pop-up doesn’t appear.

    I hope you can help me.
    Have a nice day

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    Dear @ugoclemente,

    Thanks a lot for reaching out.

    We checked the website you shared and would like to make sure if the popup you mentioned is the one from the screenshot below:
    https://prnt.sc/1zw55pv

    Kindly ask you to check it and let us know as well.

    Thanks a lot,
    Popup Builder Team

    Thread Starter ugoclemente

    (@ugoclemente)

    Yes, sorry, I can’t understand what happened but everything is OK now.

    The Popup Builder plugin is working very well.

    Thank you very much for your answer.

    Sygnoos Support

    (@sygnoossupport)

    Dear @ugoclemente,

    Thanks a lot for confirming the popup works as expected.
    We are happy to know you like the plugin and how it works.

    Feel free to reach out any time you need assistance.

    Thanks a lot,
    Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘The pop-up doesn’t appear for non-logged visitors’ is closed to new replies.