The PopUp moves up when scrolling on mobile

Hi @aba212,

Thanks for writing in to us!

We checked your site using an actual mobile device (an iPhone 13 pro max) and I see the ‘popup-popmake-1200’.

Seems like the popup is displaying properly for me. See screencast: https://share.getcloudapp.com/NQujRrqv

We think you might try checking on your mobile’s private mode browser.

Let us know how that goes.

Thank you & have a great day!

• This reply was modified 2 years, 3 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner).
• This reply was modified 2 years, 3 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner). Reason: Removed unnecessary site link

@mariatogonon
Please avoid repeating links to the original poster’s site, especially if the initial link was placed in the special field “the page I need help with”. The reason is that the special URL field is only visible to logged-in users, and therefore not available to search engines, etc. But if/when you repeat this link in a response, the link suddenly may get indexed, even if that was not the intention of the original poster.

Hi @tobifjellner – Oh right. Apologies and that is well noted. Thank you for the reminder! Cheers

Hey @mariatogonon

Here, this is what I mean.
https://drive.google.com/file/d/1DUxQR_fRjF-lONoCuflgWAxGR_R21bzR/view?usp=sharing

Tried it in incognito, too, but still the same problem.

Hey @aba212,

I’m pretty sure that’s a known issue.

Can you see if this thread helps?

https://www.ads-software.com/support/topic/scrolling-on-mobile-6/

Also, see suggestions from the plugin author here.

https://github.com/PopupMaker/Popup-Maker/issues/977

Cheers!