The prefix has disappeared and the order number has changed

  • Resolved peterteszary

    (@peterteszary)


    2 years, 4 months ago

    The prefix has disappeared and the order number has changed. For Random 6 orders, the prefix disappeared and completely different order numbers started to be generated by Woocommerce or the Sequential Order Number plugin. Then it went back to “regular” numbering. What could be causing the problem?

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jessicaskyverge

    (@jessicaskyverge)

    Hi there,

    Thank you for reaching out about Sequential Order Numbers. I’m happy to help out here and apologize for the delay in responding to you! We are reviewing internal processes to help with this in the future.

    Could you let me know if this is still occurring for you? Would you be able to send us a screenshot of your plugin’s settings?

    Thank you,

    Jessica

    Plugin Support jessicaskyverge

    (@jessicaskyverge)

    Hey there,
    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
    Thanks,

    Jessica ??

Viewing 2 replies - 1 through 2 (of 2 total)
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