The preview could not be loaded

  • Resolved demicochran

    (@demicochran)


    6 years, 3 months ago

    I built my site offline and when the site is brought online, the plugin stops working, and I receive “The preview could not be loaded” message. I’ve tried all of the troubleshooting steps that Elementor suggests, and it still does not work. I’ve reached out to my hosting service, and they could not find any issues fixable on their end.

    They found this in the error logs-
    PHP Notice: Elementor\Controls_Manager::add_control_to_stack was called incorrectly. Cannot redeclare control with same name “eael_pricing_table_tooltip_padding”.

    What can be done to correct this issue? Elementor works on my other sites using the same theme and same plugins. I am interested in buying the $199 package to use the pro plugin on all my sites because I love the tool so much, but I would like this issue resolved first to prevent this from happening in the future.

    • This topic was modified 6 years, 3 months ago by demicochran.
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