The price in the basket is calculated incorrectly

Hi @dipokemon,

First, kindly note that in composites that use “Only base price” pricing method, the subtotal and total prices won’t change anyhow. It’s fixed by the nature of that pricing method.

If you would like prices on my site will change correctly when customers change the product choice or quantity, you can use the “Include/ Exclude base price” option for composites. Please check WPClever >> Composite Products >> Change price if the chosen option is “Yes”.

Then, check the plugin setting to see if you have chosen “Yes” for the “Change price” option or not.` https://prnt.sc/13ynn66

Regards,

Hello, @miemie
I changed the “Change price” to “No”, but the base price still changes.
“Include base price” is selected in the product

• This reply was modified 3 years, 5 months ago by dipokemon.

@miemie, Can you help me?

Hi @dipokemon,

It’s compulsory to always put a base price (General price) when you create a composite product so that the Add to cart button to appear.

It’s the default setting from WooCommerce. For the auto-calculated price, there are 3 ways to set up the price: if you choose “Only base price”, the price won’t change and it uses the General price. If you choose “Include base price”then the final price will be: General price + additional price. If you choose “Exclude base price”, then only components’prices will be calculated.

Hope this helps. Thank you.

@miemie, i think this is not quite what you need. I attach a screenshot of the basket.
1 – there should be a base price of the item (40,900), but additional items are added to this price.
2 – prices of additional goods. Everything is correctly displayed here.
3 – total amount (base price + prices of additional goods). Here, too, everything is considered correct.
https://ibb.co/D9BVBMW

Hi @dipokemon,

I checked your site and didn’t find some of products and the base price (40,900) of the main item you added to the cart like the screenshot.
I just can see the composite product to the cart and its base price without prices of additional items like you said.
https://prnt.sc/14tko3r
https://prnt.sc/14tkrwd

Here our demo site of composite products, it still work normally with correct price when adding composite to the cart
https://demo.wpclever.net/wooco/product/composite-01/
https://prnt.sc/14tm96f

So I think there might be some incompatibility with other plugins or your site’s theme.

In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

– Create a full backup of your site and keep it in a safe place.

– Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

– Switch the theme on your site to the Storefront theme.

– Deactivate all other plugins, except for WooCommerce & our plugin.

– Check the front-end behavior.

Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.`

Regards,