The PRO key deactivates itself

  • Resolved abgeron

    (@abgeron)


    2 years, 1 month ago

    Hello,

    My company bought your PRO plugin but it deactivates itself in the dashboard of our WP site.

    We bought your product because it allowed us to export our emails quickly and efficiently but when the PRO key is deactivated, we lose all the emails received…

    What is the solution for this problem? Because honestly it’s really annoying.

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @abgeron

    Thank you for reaching out to us and we’re sorry to hear that you’re experiencing a strange deactivation issue.

    We would absolutely like to investigate this issue further, but our support forums is only for supporting the free version of WP Mail SMTP.

    Please log in to your WP Mail SMTP account and create a support ticket so that we can perform more in-depth checks to see why this is happening.

    We’ll keep an eye out for your support ticket and respond as soon as possible.

Viewing 1 replies (of 1 total)
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