The pro version is currently working or is down too?

  • Resolved noelsv

    (@noelsv)


    7 months, 1 week ago

    The lite version is not currently working for several weeks, I asume probably will not work anymore it is not?

    My question is, if the pro version is still working, so I can consider tu buy the license.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robert Fortaleza

    (@robfrtlz)

    Hi @noelsv,

    Good day! Thank you for reaching out to us.

    Currently, we have faced an API issue for Instagram. Nothing to worry about as our development team is actively working on a solution for this matter. The premium version is also affected by it.

    We will immediately let you know if we have an update regarding this issue.

    Plugin Author Iain Poulson

    (@polevaultweb)

    Apologies for the delay and inconvenience here. The plugin uses the Instagram API which is part of Facebook, and they recently revoked API permissions for our API app and we’ve been working hard to get them approved and reinstated ??

    I’m happy to report this has now been fixed and the plugin should be operational again. You may need to disconnect and reconnect your Instagram account in the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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