The provided PaymentMethod was previously used error

  • Resolved qwik3r

    (@qwik3r)


    1 year, 1 month ago

    Hello,

    I’m doing some testing and put in a credit card and received this message:

    The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.

    I’ve used this card before for testing (it’s my company card) and never received such an error. Looks like it’s something coming from Stripe. I’m afraid this may be affecting other customers after I recently updated the plgin to the latest version. Is there a way to fix this?

    In ever

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @qwik3r

    I’m afraid this may be affecting other customers after I recently updated the plgin to the latest version

    This error message is not caused by a recent update of the Stripe plugin. That error comes from Stripe when the payment method ID passed to their API is not recognized.

    Did you enter the credit card number in the card for or are you using it as a saved payment method? If using as saved payment method, then login to stripe.com > customers and lookup your customer object. Check to see if this payment method was removed from your customer account.

    Kind Regards

    Thread Starter qwik3r

    (@qwik3r)

    I think it was a glitch with something else because after doing some further testing I’m not seeing that error now. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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