The Recipe page is not loaded

  • Resolved mickusartur

    (@mickusartur)


    1 year ago

    Hello,

    I recently set up a new WordPress site with the most up-to-date PHP and WordPress versions because I wanted to experiment with the Uncanny plugin. After installation and account registration, I attempted to access the recipes section, but unfortunately, the page failed to load correctly. I’ve tried reconnecting my account multiple times and even registered a new account, but the issue persists and the page remains unchanged.

    Please advise on how to resolve an issue

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @mickusartur ,

    Sorry to hear about the issue.

    It sounds like on a recipe edit page the fields aren’t loading properly, which is very unusual but could be caused by:

    • Using an old browser version (especially Safari)
    • Another plugin loading assets where it shouldn’t and breaking our page
    • A background error breaking our calls

    If it is Safari, maybe try 10.6 or higher.

    On the recipe edit page, try right-clicking the page, choose Inspect, then look for errors in the Console tab. Do you see any?

    It would also help if you could check the site error log for related issues. Your host can help if you’re not sure where to find it.

    Thread Starter mickusartur

    (@mickusartur)

    After switching from DuckDuckGo to Safari, the issue was resolved. Thank you for your prompt reply!

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Thanks for following up to confirm!

    We haven’t done any testing against the DuckDuckGo browser. We’ll close this, as you can now use the editor, but we’ll also take a look at the possible compatibility issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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