The REST API encountered an error

  • Resolved katiede75

    (@katiede75)


    8 months, 1 week ago

    Hi,

    I have the following critical error on my site health screen which only appears when Bookly (free version) is activated.

    When testing the REST API, an error was encountered:

    REST API Endpoint: https://re-activ8.com/wp-json/wp/v2/types/post?context=edit
    REST API Response: (http_request_failed) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

    I have checked by disabling all other plugins and it only occurs when Bookly is activated.

    Is there anything I can do to prevent this error other than deactivating Bookly?

    Thanks in advance,

    Katie.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support booklysupport

    (@booklysupport)

    Hi, Katie. Please let me know what the REST API is: is it a third-party plugin or a custom code?

    Thread Starter katiede75

    (@katiede75)

    Hi,

    I’m sorry, I really don’t know. I have tried to open the link after the Endpoint but I just get a page that says this

    {“code”:”rest_forbidden_context”,”message”:”Sorry, you are not allowed to edit posts in this post type.”,”data”:{“status”:401}}

    Is there a way for me to find out what this refers to?

    Thread Starter katiede75

    (@katiede75)

    https://developer.www.ads-software.com/rest-api/

    Plugin Support booklysupport

    (@booklysupport)

    Hi, at the moment, Bookly does not offer a REST API interface. It appears that you might be using a solution developed by a third party. To understand and resolve the issue, I recommend contacting the developer of this extension.

    Thread Starter katiede75

    (@katiede75)

    Hi,

    I only installed the free version of Bookly, I haven’t done anything with a 3rd party REST API, I wouldn’t even know where to begin.

    I’m really wanting to upgrade my Bookly plugin to the pro version, but I’m concerned that I will still get this critical error. My other option is to use a different booking plugin, but I really like the features and pricing of Bookly, and I have already configured most of the settings in the free version.

    If I upgrade to Pro would it be possible to get additional help with this issue?

    Plugin Support booklysupport

    (@booklysupport)

    Hi. Please send us a request from the Bookly dashboard using the ‘Contact Us‘ option.

    If you upgrade to Bookly Pro, please follow the link below to create a support ticket, so we can look into this matter.

    Thread Starter katiede75

    (@katiede75)

    I have upgraded to Bookly Pro. I enabled the Prevent PHP session locking in settings and the critical error on my site has now disappeared.

    I look forward to using the Pro version now.

    Thank you!

    Plugin Support booklysupport

    (@booklysupport)

    Hi, that’s great!

    Feel free to reach out to us if you need any assistance in the future.

Viewing 8 replies - 1 through 8 (of 8 total)
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