The REST API encountered an unexpected result

  • Resolved testingweb1512

    (@testingweb1512)


    2 years, 7 months ago

    Sir,

    When we go to tools > Site Health. Here we get this issue –
    The REST API encountered an unexpected result

    <!DOCTYPE html> <html> <head> <meta charset=”UTF-8″> <title>Your access to this site has been limited by the site owner</title> <style> html { font-family: “Helvetica Neue”, Helvetica, Arial, sans-serif; font-size: 0.875rem; line-height: 1.42857143; color: #333; background-color: #fff; padding: 0; margin: 0; } body { padding: 0; margin: 0; } a { color:#00709e; } h1, h2, h3, h4, h5, h6 { font-weight: 200; line-height: 1.1; } h1, .h1 { font-size: 3rem; } h2, .h2 { font-size: 2.5rem; } h3, .h3 { font-size: 1.5rem; } h4, .h4 { font-size: 1rem; } h5, .h5 { font-size: 0.875rem; } h6, .h6 { font-size: 0.75rem; } h1, h2, h3 { margin-top: 20px; margin-bottom: 10px; } h4, h5, h6 { margin-top: 10px; margin-bottom: 10px; } .wf-btn { display: inline-block; margin-bottom: 0; font-weight: normal; text-align: center; vertical-align: middle; touch-action: manipulation; cursor: pointer; background-image: none; border: 1px solid transparent; white-space: nowrap; text-transform: uppercase; padding: .4rem 1rem; font-size: .875rem; line-height: 1.3125rem; border-radius: 4px; -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none } @media (min-width: 768px) { .wf-btn { padding: .5rem 1.25rem; font-size: .875rem; line-height: 1.3125rem; border-radius: 4px } } .wf-btn:focus, .wf-btn.wf-focus, .wf-btn:active:focus, .wf-btn:active.wf-focus, .wf-btn.wf-active:focus, .wf-btn.wf-active.wf-focus { outline: 5px auto -webkit-focus-ring-color; outline-offset: -2px } .wf-btn:hover, .wf-btn:focus, .wf-btn.wf-focus { color: #00709e; text-decoration: none } .wf-btn:active, .wf-btn.wf-active { outline: 0; background-image: none; -webkit-box-shadow: inset 0 3px 5px rgba(0, 0, 0, 0.125); box-shadow: inset 0 3px 5px rgba(0, 0, 0, 0.125) } .wf-btn.wf-disabled, .wf-btn[disabled], .wf-btn[readonly], fieldset[disabled] .wf-btn { cursor: not-allowed; -webkit-box-shadow: none; box-shadow: none } a.wf-btn { text-decoration: none } a.wf-btn.wf-disabled, fieldset[disabled] a.wf-btn { cursor: not-allowed; pointer-events: none } .wf-btn-default { color: #00709e; background-color: #fff; border-color: #00709e } .wf-btn-default:focus, .wf-btn-default.focus { color: #00709e; background-color: #e6e6e6; border-color: #00161f } .wf-btn-default:hover { color: #00709e; background-color: #e6e6e6; border-color: #004561 } .wf-btn-default:active, .wf-btn-default.active { color: #00709e; background-color: #e6e6e6; border-color: #004561 } .wf-btn-default:active:hover, .wf-btn-default:active:focus, .wf-btn-default:active.focus, .wf-btn-default.active:hover, .wf-btn-default.active:focus, .wf-btn-default.active.focus { color: #00709e; background-color: #d4d4d4; border-color: #00161f } .wf-btn-default:active, .wf-btn-default.wf-active { background-image: none } .wf-btn-default.wf-disabled, .wf-btn-default[disabled], .wf-btn-default[readonly], fieldset[disabled] .wf-btn-default { color: #777; background-color: #fff; border-color: #e2e2e2; cursor: not-allowed } .wf-btn-default.wf-disabled:hover, .wf-btn-default.wf-disabled:focus, .wf-btn-default.wf-disabled.wf-focus, .wf-btn-default[disabled]:hover, .wf-btn-default[disabled]:focus, .wf-btn-default[disabled].wf-focus, .wf-btn-default[readonly]:hover, .wf-btn-default[readonly]:focus, .wf-btn-default[readonly].wf-focus, fieldset[disabled] .wf-btn-default:hover, fieldset[disabled] .wf-btn-default:focus, fieldset[disabled] .wf-btn-default.wf-focus { background-color: #fff; border-color: #00709e } input[type=”text”], input.wf-input-text { text-align: left; max-width: 200px; height: 30px; border-radius: 0; border: 0; background-color: #ffffff; box-shadow: 0px 0px 0px 1px rgba(215,215,215,0.65); padding: 0.25rem; } hr { margin-top: 1rem; margin-bottom: 1rem; border: 0; border-top: 4px solid #eee } p { font-size: 1.4rem; font-weight: 300; } p.medium, div.medium p { font-size: 1.1rem; } p.small, div.small p { font-size: 1rem; } .container { max-width: 900px; padding: 0 1rem; margin: 0 auto; } .top-accent { height: 25px; background-color: #ffde1a; } .block-data { width: 100%; border-top: 6px solid #00709e; } .block-data tr:nth-child(odd) th, .block-data tr:nth-child(odd) td { background-color: #eeeeee; } .block-data th, .block-data td { text-align: left; padding: 1rem; font-size: 1.1rem; } .block-data th.reason, .block-data td.reason { color: #930000; } .block-data th { font-weight: 300; } .block-data td { font-weight: 500; } .about { margin-top: 2rem; display: flex; flex-direction: row; align-items: stretch; } .about .badge { flex-basis: 116px; flex-grow: 0; flex-shrink: 0; display: flex; align-items: center; justify-content: flex-start; } .about svg { width: 300px; height: auto; } .about-text { background-color: #00709e; color: #ffffff; padding: 1rem; } .about-text .h4 { font-weight: 500; margin-top: 0; margin-bottom: 0.25rem; font-size: 0.875rem; } .about-text p { font-size: 0.875rem; font-weight: 200; margin-top: 0.3rem; margin-bottom: 0.3rem; } .about-text p:first-of-type { margin-top: 0; } .about-text p:last-of-type { margin-bottom: 0; } .st0{fill:#00709e;} .st1{fill:#FFFFFF;} .generated { color: #999999; margin-top: 2rem; } </style> </head> <body> <!– WFWAF NONCE: f4e7b588b7 –><div class=”top-accent”></div> <div class=”container”> <h1>Your access to this site has been limited by the site owner</h1> <p>Your access to this service has been limited. (HTTP response code 503)</p> <p>If you think you have been blocked in error, contact the owner of this site for assistance.</p> <hr> <div class=”medium”><p>You have been blocked by this website’s security settings. If this is an error call or txt 657-222-0111.</p> </div> <hr> <p class=”medium”>If you are a CE4RT user with administrative privileges on this site, please enter your email address in the box below and click “Send”. 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Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @testingweb1512, thanks for reaching out to us.

    It looks like the Wordfence blocking page may be returned for this action because some of your settings may be too strict, or there could be a problem detecting IPs so you’re being blocked due to the actions of somebody else.

    Can you send us a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Peter.

    Thread Starter testingweb1512

    (@testingweb1512)

    We send the report.
    Please solve my issue.

    Thread Starter testingweb1512

    (@testingweb1512)

    We are waiting for your reply.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @testingweb1512,

    I apologize for the late response, I had extended periods of annual leave over the last month and the way the forum topics are presented can be hard to track for my colleagues once I’ve already responded. I don’t have a diagnostic report in our wftest inbox from your forum username, “testingweb1512” when I went to check on this for you.

    You can certainly try again using the method above, but just in case that doesn’t come through, the diagnostic can be exported as a txt file on the same screen, which could be sent directly to the wftest @ wordfence . com email address too. Remember to put your forum username in the email’s subject line so I can try finding it there instead and I’ll take a look immediately.

    Thanks again,

    Peter.

    Hi Peter,

    I’m joining this thread because we see the same issue in our Site Health section.

    I have sent the diagnostic report to the email displayed by WordFence in the Diagnostic section – thanks in advance for investigating this further and for updating this thread once you have some news about the investigation or about a new release including the fix. ???♂?

    Gabor/Lunule

    • This reply was modified 2 years, 4 months ago by Gabor Lippert. Reason: Added tags
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The REST API encountered an unexpected result’ is closed to new replies.