The REST API request failed due to an error

  • Resolved xprt007

    (@xprt007)


    5 years, 2 months ago

    Hi

    I installed this plugin yesterday and it reports “2 Critical issues”, including:

    • The REST API request failed due to an error.
      Error: [] cURL error 28: Operation timed out after 10004 milliseconds with 0 bytes

      received

    • … The loopback request to your site failed, this means features relying on them are not currently working as expected.
      Error encountered: (0) cURL error 28: Operation timed out after 10003 milliseconds with 0 bytes received

    I have no other plugins reporting any errors, including Jetpack, free plan with the site basically functioning as expected, at least visibly. I’m no WP expert, though.

    What exactly causes the 2 error and how can they be corrected, especially as they are said to be critical?

    I have otherwise followed the recommendation to remove inactive plugins and most of the themes, except WordPress defaults and the Webhost is in the process of upgrading the MySQL version today. I’m on shared hosting with these being part of the features:

    PHP version: 7.3.12 (Supports 64bit values)
    PHP SAPI: cgi-fcgi
    PHP max input variables: 1000
    PHP time limit: 300
    PHP memory limit: 512M
    Max input time: 600
    Upload max filesize: 256M
    PHP post max size: 100M
    cURL version: 7.38.0 OpenSSL/1.0.1t
    Is SUHOSIN installed?: No

    Thank you in advance

Viewing 1 replies (of 1 total)
  • Plugin Author Will Earnhardt

    (@earnjam)

    Seems like you’re getting timeout issues which could have a number of different causes.

    It could be a proxy issue (hosting caching system, cloudflare, etc). It could be a TLS issue (timing out during handshake). It could just be your website timing out on certain types of requests. It could be some sort of hosting firewall/security setting limiting requests. Not enough information to know for sure what’s going on.

    I would reach out to your hosting support to have them help you troubleshoot.

    I’m going to close this since this issue isn’t specific to this plugin.

Viewing 1 replies (of 1 total)
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