the slider is unable to show after update

  • Resolved nozzax

    (@nozzax)


    4 years, 2 months ago

    Right after the update of the plugin and WordPress today, the SA slider in my site is unable to show. Would you please support me?

    the top section.

    Thanks

    • This topic was modified 4 years, 2 months ago by nozzax.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author simonpedge

    (@simonpedge)

    Hi to check this, I have just updated my Slide Anything Demo site to the latest version of WordPress (version 5.6), and the latest version of Slide Anything (version 2.3.30). The sliders on the SA demo site seem to work just fine.

    But looking at the link you provided:
    https://pajamamoon.net/
    It seems that your slider is working ok:
    https://i.imgur.com/6S2YY7l.png

    Did you manage to resolve your issue?

    Thread Starter nozzax

    (@nozzax)

    Thanks for your reply. The slider didn’t work, so I restored the data just before we upgrade everything. I will have a test on the test site when I have time, but I really hope it will be resolved soon.

    Plugin Author simonpedge

    (@simonpedge)

    Sounds like a plugin clash with SA or a plugin is generating a JavaScript error.
    This will require a bit of trial-and-error to identify the plugin – deactivation all plugins, and then activate plugins one-by-one until you find the culprit.

    Hi @simonpedge – FYI, the Updates page of my WordPress dashboard says Slide Anything version 2.3.30’s compatibility with WordPress 5.6 is “Unknown”.

    It seems to work fine on my staging site but I haven’t updated my production site yet.

    Plugin Author simonpedge

    (@simonpedge)

    “FYI, the Updates page of my WordPress dashboard says Slide Anything version 2.3.30’s compatibility with WordPress 5.6 is “Unknown”.”

    Yes – this is a case of me updating a “Test Up To” comment field at the top of the code…

    FYI – I cloned my site (PHP 7.4.10) where my Slide Anything was working, to another “stage” Site (PHP 7.3.19-1) and ran into a critical error. After debugging I found that I had set set_slide_images_to_lazy_load. So I cleared the “lazy_load” setting, exported the SA Sliders settings and slides, and imported them into the Stage Site. Everything worked fine.

    Thread Starter nozzax

    (@nozzax)

    Had a second attempt and failed again.
    Checked the lazy load setting on / off and stopped several plug-ins which might affect that.

    No luck and restored the site again.

    Any ideas?

    Thread Starter nozzax

    (@nozzax)

    Hello again.
    This is the site. There is a section of the slider, but not showing properly.

    https://pajamamoon.net/

    I was using lazy load by jetpack, so I stopped using it and cleared cache, but no luck.

    Would you please support me?

    Thanks in advance.

    Thread Starter nozzax

    (@nozzax)

    I’m leaving. Thanks anyway.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘the slider is unable to show after update’ is closed to new replies.