The save&close button does not work.

  • Resolved kando800

    (@kando800)


    4 months, 2 weeks ago

    I am currently creating a teaser site in WordPress using elementor code, but after entering the code in “new code” and pressing the “publish” button, the “save & close” button is not responding on the screen.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support priyak1996

    (@priyak1996)

    Hello,

    It might be a conflict with your theme or plugins, Please follow these steps, and let me know if it solved your issue

    – Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    – Switch your WordPress theme to Hello Elementor (or another default WordPress theme) temporarily and see if it solves your error..

    I hope this information helped you.

    Thread Starter kando800

    (@kando800)

    Thank you for your reply.

    We have tried both methods, but the response did not change.

    We would be grateful if you could let us know if there is any other way.

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thank you for contacting us again.

    Can you please record a video so we can better understand your issue and where you added the code?

    You can use the loom.com to record a video.

    Kind regards,

    Alain

    (@alainelementor)

    Hello @kando800 !!

    It’s been quite a few days since your latest reply, so we will conclude this conversation due to inactivity, but feel free to contact us again for further questions.

    Have a good day!

Viewing 4 replies - 1 through 4 (of 4 total)
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