Hi,
That may happen in the following cases:
1- A previous JavaScript error on the page that affects other scripts.
2- A very old jQuery version loaded on the page.
3- If there is a transparent layer over the button (with a higher z-index) preventing the click on it.
Solution for #1 is to fix the previous error or deactivate the plugin that causes it.
Solution for #2 – the preferred solution for this case, not the only one – is to move to a newer jQuery version or to update the plugin, WordPress version or theme that is injecting the old jQuery version into the page.
Solution for #3 is to locate the layer and move the button out of the layer (or move the layer, or change the layer z-index). In most cases adding this code after the shortcode – in text mode – avoid that conflict: <div style=”clear:both”></div>
Please open a private ticket at https://wordpress.dwbooster.com/support and provide there the address of your page to check it in detail and tell you exactly the cause and solution.
Thank you for using the plugin!
