The setting page is showing language code for all texts

  • Resolved Vu Nguyen

    (@superpan3000)


    5 years, 11 months ago

    Hi AddThis team,

    I have a problem with the setting page, all texts are displaying in language code. The WP version is 5.1.1 and it has a warning in the plugin page
    “Warning: This plugin has not been tested with your current version of WordPress.”

    https://i.imgur.com/TY7Uvau.jpg

    Could you please help me with this?
    Thanks

    • This topic was modified 5 years, 11 months ago by Vu Nguyen.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Leland

    (@addthisleland)

    Hi Vu!

    Thanks for contacting AddThis Support ??

    This normally happens when a particular translation file is missing during the plugin installation process.

    Can you try to delete the plugin and reinstall it?

    Thanks,
    Leland

    Thread Starter Vu Nguyen

    (@superpan3000)

    @addthisleland I have tried with your suggestion twice but it doesn’t work, the language codes are still showing on the setting page
    If you want to check the missing file, could you give me the path to that file and I will check if it exists or not ??

    • This reply was modified 5 years, 11 months ago by Vu Nguyen.
    Plugin Contributor Leland

    (@addthisleland)

    Hi Vu,

    The path is:
    /wp-content/plugins/addthis/frontend/build/l10n/addthis-frontend-en_US.json

    I would also check your network tab in your browser’s console to see if there are any JSON files from us that are being blocked.

    Thanks,
    Leland

Viewing 3 replies - 1 through 3 (of 3 total)
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