The signup URL returns 404 unless preloaded

  • Resolved Paddy Landau

    (@paddy-landau)


    1 year ago

    In Security Optimizer > Login Security > Custom Login URL > Configure, I have set both Custom Login URL and Custom Signup URL. For the sake of discussion, let’s say that I called them mylogin and myreg respectively.

    Now, when I go to the Custom Login URL (https://example.com/mylogin), I press “Register” to register a new account.

    If I haven’t previously preloaded the Custom Signup URL (https://example.com/myreg), this results in 404 Not Found.

    But, if I have preloaded the Custom Signup URL, pressing “Register” correctly goes to the registration form, and everything proceeds smoothly from there to let me create a new account.

    I can reliably reproduce this as follows.

    To get the error:

    • Go to a fresh profile, or clear the browser’s cookies.
    • Go to https://example.com/mylogin
    • Press “Register”.
    • I get 404 Not Found.

    Whereas to get a successful result:

    Of course, a visitor to the website wouldn’t know to go to the registration page to preload it, and anyway shouldn’t have to do so.

    This seems to me to be a bug, and I don’t know how to proceed, unless there is something that you can help with?

    I’m using WordPress version 6.4.1 with Divi 4.23.1.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pavel Dosev

    (@pdosev)

    Hello @paddy-landau,

    Thank you for bringing this to our attention and for taking the time to identify this issue.

    I was able to recreate the issue you described on a newly installed WordPress on my end. I submitted a new internal task to our development team so they could address this in a future plugin update.

    Thread Starter Paddy Landau

    (@paddy-landau)

    Thank you, @pdosev

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The signup URL returns 404 unless preloaded’ is closed to new replies.