The site is experiencing technical difficulties. Please check your site admin em

  • Resolved dni777

    (@dni777)


    5 years, 5 months ago

    Getting this error on SOME of Dialog Cards – but others are fine.

    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    Has anybody else seen this?

    It is on a MultiUser site, if that is a hint…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author icc0rz

    (@icc0rz)

    Do you see any error messages in your web server’s error_log file?

    Thread Starter dni777

    (@dni777)

    YES

    NOTHTEACTUALNAMEOFSITE.ORG_error.log:[Wed Sep 25 23:45:51.254594 2019] [proxy_fcgi:error] [pid 30745] [client IPADDDRESS:50766] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Class ‘ZipArchive’ not found in /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-content/plugins/h5p/h5p-php-library/h5p.classes.php:1875\nStack trace:\n#0 /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-content/plugins/h5p/h5p-php-library/h5p.classes.php(2214): H5PExport->createExportFile(Array)\n#1 /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-content/plugins/h5p/public/class-h5p-plugin.php(908): H5PCore->filterParameters(Array)\n#2 /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-content/plugins/h5p/public/class-h5p-plugin.php(994): H5P_Plugin->get_content_settings(Array)\n#3 /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-content/plugins/h5p/public/class-h5p-plugin.php(894): H5P_Plugin->add_assets(Array)\n#4 /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-includes/shortcodes.php(325): H5P_Plugin->shortcode(Array, ”, ‘h5p’)\n#5 [internal function]: do_shortcode_tag(Array)\n#6 /www-base/blogs/prod/NOTHTEACTUALNAMEOFSITE.ORG/htdocs/wp-includes/sh…’

    Plugin Author icc0rz

    (@icc0rz)

    Ok, I see that you are missing the ZipArchive extension for PHP. This needs to be enabled before you can use the plugin.
    Hm, there should have been a message about this, maybe there’s something wrong with that message.

    Thread Starter dni777

    (@dni777)

    That was it.
    All fixed.
    Many thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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