The stars rating does not show

Hello @pedro79,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

You would need to contact the developer of that plugin as the related Schema is not added to your website:
https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fbamyk.com%2F%25D9%2586%25D8%25B4%25D8%25B3%25D8%25AA%25D9%2587-%25D8%25A7%25D9%2585-%25D8%25A8%25D9%2587-%25D8%25AF%25D8%25B1-%25D9%2586%25DA%25AF%25D8%25A7%25D9%2587-%25D9%2585%25DB%258C%25DA%25A9%25D9%2586%25D9%2585%2F

Here’s how you can achieve it with the Rank Math plugin:
https://rankmath.com/kb/earning-star-ratings-in-serps/

Hope that helps.

i change my plugin but again i have this problem could you please check it again

do not know why and the Type of structured data for rich snippets is on
CreativeWorkSeries
My page
https://b2n.ir/n97867
The search results in Google
https://b2n.ir/r18886

Hello @pedro79

It seems like a bug with Google and Google has confirmed the same:

Yes, it looks like there is a bug. We’re looking at it further and hope to correct soon.

— Danny Sullivan (@dannysullivan) July 23, 2021

It should be fixed in the coming weeks.

Hope that helps. Thank you.

this bug it is not fix yet? because i still have this problem

Hello @pedro79

It seems Google did fix the issue:

I am now also seeing the review snippets return in Google Search https://t.co/QOJZwuajbr pic.twitter.com/fmQW8hTlgJ

— Barry Schwartz (@rustybrick) July 26, 2021

Google posted in the data anomalies page that between July 19 and 23rd in the Performance reports for Search, “Due to an internal issue, you may see a drop in your Review snippet and Product rich results performance during this period. We regret any problems this may have caused on your site.

Also, please go through the following article to understand how Google shows the Schema results:
https://rankmath.com/kb/rich-snippets-not-appearing/

Hope that helps. Thank you.