The statistics on my page are not shown

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  • Hi there,

    Sorry about the delay in writing back to you. I noticed that your site is running on PHP version 7.1 – we’ve had a report of some compatibility issues with this version: https://github.com/Automattic/jetpack/issues/6629

    Could you try downgrading to 7.0 and let us know if that fixes the issue?

    Cheers,

    Thread Starter zontir

    (@zontir)

    Hello! I have tried to change the PHP version but my site is not compatible. Falling down completely

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Jetpack is now fully compatible with PHP 7.1. If you still experience issues, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1. Go to the Jetpack page in your dashboard.
    2. Click on the Debug link appearing at the bottom of the page.
    3. Click the link that says “click here to contact Jetpack support.”
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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