• Resolved Jan Bludau

    (@jbludau)


    Hello,

    i see a problem with macOS Safari “Version 15.4 (15613.1.17.1.13, 15613)” with the lazy loading images, they are returned as 1px x 1px in the image set.

    the images are returned as white images.

    best regards
    Jan Bludau

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @jbludau,

    Thanks for reporting this. Unfortunately, I couldn’t replicate the issue you mentioned at my end, so as a first thing to do, I’d like to try reconnecting with Jetpack as the connection seems to be broken.

    Can you reach out to your host and ask them if they have any blocks or limits on your XML-RPC.php file??

    It’s also worth checking whether any Jetpack IP addresses are blocked. The full IP range can be found at the bottom of this page:

    https://jetpack.com/support/hosting-faq/

    Let’s see if the issue gets solved once the connection looks good again.

    Let me know what you find out!

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved. But If you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The Support on Apple MacOS’ is closed to new replies.