The theme icon disappears when I activate the plug-in.

  • Resolved taxlawmen

    (@taxlawmen1)


    2 years, 3 months ago

    Hello.
    The theme I use is Mylisting. This theme has a post type such as listing.
    However, when I activate this plugin, the button to select the listing icon for my theme disappears.
    Please see the attached image. (before and after)

    (after) https://ibb.co/0GxhLGd
    (before) https://ibb.co/tmXtkbx

    I know that this plugin has an option to check compatibility with different types of plugins and other themes.
    Could you check this problem and let me know how to solve it? Or can you provide compatibility with my theme?

    Otherwise, may I know the code that this plugin can exclude the post type(=listing) in my theme. So that I can add it to my theme file(functions.php). If that’s how it works.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Magazine3

    (@magazine3)

    The given provided screenshot links are not working. Can you please cross-check them once and share with us the working URLS? So that we will go through it and get back to you immedaitely.

    Thread Starter taxlawmen

    (@taxlawmen1)

    I checked again and confirmed that the link is working normally.

    https://postimg.cc/0MpnS6PD (before)
    https://postimg.cc/njZR0Kd0 (after)

    Plugin Author Magazine3

    (@magazine3)

    Can you please share the URL of the site once? So that we will check it and get back to you immediately.

    Thread Starter taxlawmen

    (@taxlawmen1)

    I recorded to tell you my problem more accurately. Please watch this video.
    And, my problem is happening at the backend. As you can see in the video, there is a problem that the icon selector is disabled in post editing.
    In other words, already set icons do not disappear at the frontend. It means that the button to select the icon in the post edit disappears as shown in the linked video.

    This is my theme site.
    https://main.mylistingtheme.com/

    Plugin Author Magazine3

    (@magazine3)

    Sorry for the inconvenience. Can you please share the video in English language and send us? So that it will be more helpful for us to inspect the issue.

    Thread Starter taxlawmen

    (@taxlawmen1)

    I am sending you the video in English again.

    Plugin Author Magazine3

    (@magazine3)

    Thanks for sharing it. Can you please share the activated list of plugins at your end currently? So that we will check and reproduce the issue at our end and get back to you immediately.

    Thread Starter taxlawmen

    (@taxlawmen1)

    Here is the current list of my plugins you requested.
    Thank you for your help with my problem.

    == Active Plugins ==
	BuddyPress
		Version: 10.4.0
		Author: The BuddyPress Community

	Contact Form 7
		Version: 5.6.2
		Author: Takayuki Miyoshi

	Elementor
		Version: 3.7.1
		Author: Elementor.com

	Envato Market
		Version: 2.0.7
		Author: Envato

	Loco Translate
		Version: 2.6.2
		Author: Tim Whitlock

	Really Simple SSL
		Version: 5.3.3
		Author: Really Simple Plugins

	Schema & Structured Data for WP & AMP
		Version: 1.9.100
		Author: Magazine3

	User Role Editor
		Version: 4.63
		Author: Vladimir Garagulya

	WooCommerce
		Version: 6.8.0
		Author: Automattic

	Wordfence Security
		Version: 7.6.0
		Author: Wordfence

	WP Encryption - One Click SSL & Force HTTPS
		Version: 5.7.20
		Author: WP Encryption SSL

	wpForo
		Version: 2.0.5
		Author: gVectors Team

	WP Import Export Lite
		Version: 3.9.23
		Author: VJInfotech

	WP Mail SMTP
		Version: 3.5.2
		Author: WPForms

	WP Rollback
		Version: 1.7.1
		Author: GiveWP.com

	WPS Hide Login
		Version: 1.9.6
		Author: WPServeur, NicolasKulka, wpformation
    Plugin Author Magazine3

    (@magazine3)

    If possible, Can you please let us know which listing you’re using at your end?: https://prnt.sc/Duruo-UI94tG

    Thread Starter taxlawmen

    (@taxlawmen1)

    It’s everything, but as I mentioned, my problem is nothing at the frontend. My problem appears in the administrator’s backend editor. In other words, in all types(car, place, event, job, real state) of administrator editors, my problems appear the same. Please take a look at the video I attached earlier.

    For your information, the administrator sets the form for each type (car, place, event, job, real state) in the editor, and of course the icon settings are included.
    On the other hand, the user uses these forms to register. Therefore, there is no need to set the icon. Therefore, the problem is not even known from the user’s point of view. This is because the icon is still displayed well.

    To reiterate my problem, the option to select an icon in the editor form of the administrator disappears, not the icon that is not visible on the screen(frontend) that user registers. Please take a look at the video I attached earlier.

    • This reply was modified 2 years, 3 months ago by taxlawmen.
    Plugin Author Magazine3

    (@magazine3)

    Thanks for all the detailed info. The issue is valid and is recreated at our end, For this, I have raised the GitHub ticket in our repository. We will work on this issue and fix it in the next upcoming updates.

    Here is the reference GitHub ticket: https://github.com/ahmedkaludi/schema-and-structured-data-for-wp/issues/1731

    Plugin Author Magazine3

    (@magazine3)

    We fixed the issue in our latest update 1.9.101. Can you please check once by updating the Schema plugin to the latest version and let us know back if you face any issues?

    Thread Starter taxlawmen

    (@taxlawmen1)

    Hi
    I updated it and checked if my problem was solved. My problem is solved. Icon settings now work normally. Thank you for your interest and effort.

    Plugin Author Magazine3

    (@magazine3)

    Glad to hear the issue has been resolved. If you have any other queries or the issues in further, You can reach us by creating a new topic/thread.

Viewing 14 replies - 1 through 14 (of 14 total)
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