The thousands separator in my country is a dot

Hello @oscard827

Thanks for reaching us.

Please, provide us with the feed link and the error report by GMC.

Best regards,

Hello Badal Ansary! Thanks for your reply

This is the link to the feed
https://lanineria.co/wp-content/uploads/woo-feed/google/xml/feed_shopping.xml

And these are the screenshots of the error in GMC.

https://drive.google.com/file/d/1VIFGgSz3OldODHL3TdzFOjL-Lo3KCpDa/view?usp=sharing

https://drive.google.com/file/d/18Ngbd94O55OCF4ZdkfXlTgjg2JFg2BBT/view?usp=sharing

https://drive.google.com/file/d/1k9u3Nch7AEoiSClenC6UdIFaAqBWPINB/view?usp=sharing

The currency is Colombian Pesos (COP). In my country, the thousands are separated with dots (.) and the decimals with commas (,)

Thank you very much

Hi, @ansarybadal it’s me again! I was checking and found that in update 4.4.52 from March 1 a problem with thousands and decimal separators was fixed. It was after this update that they started rejecting my products in GMC.

Thank you very much for your support

Hello @oscard827

Thanks for reaching us.

First, let me explain why you are getting this issue –
GMC considers any dots as decimal separators. So, if you use multiple dots in a price then the first dot will be considered as a decimal point by google and as google doesn’t support more than 2 digits after the decimal point, the rest of the numbers will be avoided. So, the solution is, you need to use commas as thousand and other separators except for decimal or you can keep the price without any separator.

However, we are working on it and hopefully, there will be a solution soon.

Thank you,

• This reply was modified 3 years ago by ansarybadal.