• Resolved pavel110414

    (@pavel110414)


    Hello. After updating to the latest version, when you hover over the order status, the tooltip with comments on the order does not work.

    • This topic was modified 7 months, 2 weeks ago by pavel110414.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there, @pavel110414! Thanks for contacting us. I’m happy to help you.

    To confirm, do you mean this:

    And the issue started happening after you updated to 9.1.2, correct?

    It is possible there’s a conflict happening. Do you have any plugins that directly affect the orders or order page?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter pavel110414

    (@pavel110414)

    Yes I mean it. Problem with versions 9.1.0, 9.1.1, 9.1.2. I disabled all plugins and the problem remained. I have several websites on different topics. There are different plugins everywhere. The problem is present everywhere. WordPress 6.6.1 PHP 7.4 Astra Theme 4.7.3. There is no such problem on version 9.0.2.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @pavel110414,

    I tried replicating this issue on my test site with WooCommerce version 9.1.2 and default theme Twenty Twenty-Four, but it is working fine on my end.

    Could you please try switching to a default theme such as?Storefront?or?Twenty Twenty-Four while other plugins are disabled except WooCommerce?and see if it works? This will help us determine if the problem is related to your theme.

    Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like?Jetpack. If something goes wrong, you will be able to restore it.

    Please let us know how it goes.

    Thanks!

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @pavel110414,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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