the top banner got missconfigured

  • Resolved joaquin2019

    (@joaquin2019)


    8 months, 1 week ago

    Hi Cookie Yes,

    Please after install your pluggin the top banner got missconfigured (the search part). Please see snap.

    And solution? Is arranged when I clean cache but again is happening after hous ago. Now is visualizing ok but later will come.

    thanks,

    Any help would be welcome,

    Candle Art

    Spain

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @joaquin2019,

    Greetings from CookieYes!

    We couldn’t replicate the issue with the search portion on your site.

    Some other issues we noticed are,

    • You are using multiple cache and optimisation plugins like WP Rocket and Autoptimize, which is not recommended.
    • CookieYes script is optimized on your site. Please exclude it from the JS optimisation for proper working.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @joaquin2019,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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