The translated lines do not match.

  • Hello, I manage the website for my client. They have the PRO version of this plugin from you. It also has DeepL for the PRO version, and when we translate a document, the exported document doesn’t include the header, so the translations you want to insert don’t match the rows. Could you please tell me how to fix this? Also, have you considered adding an option to manually translate documents without using a translator?

    Thank you for your assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shubham0095

    (@shubham0095)

    Hi @expres-web

    Sorry for the inconvenience.
    Thanks for pointing this issue.
    Can you please inform us which plugin or theme you are trying to translate?
    For any queries related to the Pro plugin, please contact the support team directly using the contact form on this page: https://locoaddon.com/support/

    Thread Starter Expres-Web

    (@expres-web)

    It does this with every translation. The Pro version doesn’t lock the file and doesn’t anchor their banner in it. Consequently, in my opinion, the lines do not match up. Is it possible to add a feature where we can export tables, translate them manually, and then return them? I’ve translated 11 plugins and one template, and all of them have shifted lines. If you want to see an exported file from DeepL PRO, let me know the email to send it to.

    Your plugin seems to be designed with the assumption that someone is taking or using the free version, but it’s not prepared for the PRO version. The best solution would be if you added the option for users to translate the lines themselves and upload the file back.

    Plugin Support shubham0095

    (@shubham0095)

    Hi @expres-web

    Please contact the pro plugin support team directly using the contact form on this page:?https://locoaddon.com/support/, after that you can share translated files of your plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
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