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Hello @juanminino,

Due to a nationwide internet blackout, we are experiencing significant disruptions to our usual operations. This has impacted our ability to respond in a timely manner. Please be assured that we are doing everything possible to manage the situation and address your concerns as quickly as we can.

We appreciate your patience and understanding during this period.

Best regards,

Mohammad Nafiz

Hi @juanminino ! I understand you’re having an issue with the word “by” not translating to “por” in your Spanish Tutor LMS plugin, even though the translation seems correct on translate.www.ads-software.com.

You can consider these steps for fixing:

1. Clear your browser cache: Sometimes your browser stores old versions of web pages. Clearing the cache might force it to load the latest version of the plugin including the correct translation.
2. Update WordPress translations: There might be updated translations available for Tutor LMS. Go to your WordPress Dashboard -> Settings -> General, make sure your site language is Spanish, and then go to Dashboard -> Updates -> Update Translations.
3. Check your translation plugin: If you’re using a translation plugin, it could be interfering with Tutor LMS translations. Try temporarily disabling it to see if that helps.
4. Inspect Tutor LMS language files: In rare cases, there could be an issue with the plugin’s language files. You can access these via FTP or a file manager in your wp-content/languages/plugins/ folder. Look for tutor-lms.pot and tutor-lms-es_ES.po. Compare the translation of “by” in the .po file with what you see on your site

For additional information, you may refer to our comprehensive documentation: https://docs.themeum.com/tutor-lms/tutorials/how-to-translate-tutor-lms/ . This resource provides detailed instructions and troubleshooting steps to ensure a successful translation process.

Let me know if you need further assistance.

Best Regards
Dip Saha

• This reply was modified 4 months ago by dipsaha.

Hi @juanminino,

Issue: It seems like a Tutor LMS Elementor Addons issue which has a missing translation for “By”.

Solution: Here is the step-by-step solution that resolved the issue for me:

1. Install the "Loco Translate" plugin from Plugins > Add New Plugin and activate it.
2. Click on "Loco Translate" from the admin menu, then click on the submenu "Plugins".
3. You will see a list of installed plugins. Click on "Tutor LMS Elementor Addons".
4. Click on your preferred language (Spanish in this case).
5. First, click on "Sync" so that the missing languages can merge.
6. In the "Filter translations" input, search for the "keyword" or "source text" you want to translate.
7. At the bottom input field, fill in the translated word as you want for the keyword and save.

Upon following these steps, the missing translation issue should be resolved.

I hope this helps anyone who is experiencing the same issue. If you have any questions or need further assistance, feel free to reply to this thread.

Best regards,
Maizul