Hi there,
To troubleshoot the issue you’re experiencing with the translation not working on Chrome, I recommend asking you to redo the test in Chrome’s Guest mode. Here’s how to do it:
1. Open a new Chrome window.
2. Click on the profile icon in the top-right corner (usually a person’s silhouette).
3. In the dropdown menu, select “Guest” (you can also use “Browse as Guest”).
4. This will open a new Chrome window in Guest mode, which disables all extensions, cached data, and any other personalized settings.
By performing the test in Guest mode, we can determine if the issue is caused by a third-party app, cached data, or just the browser itself.
Please try translating the content again from Guest mode in Chrome and let us know the results. We’ll be able to assist you further based on the outcome.
Looking forward to hearing back from you.
Best regards,
