The update could not be unpacked

  • Lisa Clarke

    (@polkadotcreations)


    9 years, 7 months ago

    I’m trying to use the auto-update feature to upgrade to 4.2.1, but this happens:

    Downloading update from https://downloads.www.ads-software.com/release/wordpress-4.2.1-partial-0.zip…

    Unpacking the update…

    Verifying the unpacked files…

    The update could not be unpacked

    Installation Failed

    I just successfully upgraded to 4.2 only four days ago, and as far as I know nothing has changed since then.

    I’ve been all over WP looking for possible solutions, but most of what I have found pertains to an old bug that seems to have already been addressed.

    I checked my permissions in the wp-content/upgrades folder and they are set to 755 (I tried 777, too, but that also failed).

    Any ideas?

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)

  • i’d first try deleting the zip. possible its corrupt. then give it a go again.

    that being said, home/xxx/public_html/wp-content/upgrade/…somewhere close to there is a temp folder. it needs to be empty as well.

    Also, is there anychance your server is maxed for storage?

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    The upgrade folder is empty. Where would I find the zip?

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    Update: I’m also having trouble uploading media. I’ve tried to upload a few images that I know meet the size requirements and I’m getting this error:

    An error occurred in the upload. Please try again later.

    Could this be a permissions error somewhere? I’ve looked at all of the relevant directories and they appear to be fine, but clearly I’m missing something.

    i had that using media manager. lets disable all the plugins. give it a shot.

    if not, then we’ll check for the .maintance file in the root and kill it

    Ps is ur site living behind an ssl cert?

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    I already killed the .maintenance file earlier.

    I’m not sure about ssl, but I want to say probably not, since I use regular FTP (not FTP SSL) when I update plugins and such.

    I’ll try disabling plugins now.

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    No-go with the plugins. DIsabled them all, still get same error updating wordpress.

    alright. maybe try renaming the upgrade folder with an extention of .tmp and recreate the folder with a permission of 777

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    Afraid that didn’t work either.

    BTW, I missed your earlier question about disk space. I’m not sure how much there is on the server, but I just deleted a LOT of old stuff from my account – things that would have taken up much more space than the upgrade file – so I’m pretty sure space is not an issue.

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    I think I need to speak to my host. I just remembered a test blog I had on the same server and when I tried to update that one, it showed the exact same behavior.

    BTW, my media upload issue was unrelated. It had to do with me being logged out of WordPress while I was in the middle of writing a post.

    Thank you for your help so far!

    np, one last thing i would investiage is to make sure php5 is handling the apache. if not it can be written with the htacces, or webconfig (if iis)

Viewing 10 replies - 1 through 10 (of 10 total)
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