The webpage returns a response code of ‘500’.

  • Resolved Jeremy Wu

    (@dreamingwu)


    1 year, 6 months ago

    If this plugin is installed and activated while LiteSpeed Cache is also installed on the website, the site’s status codes will change to 500. However, the webpage will still display normally in the browser.

    Chat Button by GetButton.io Version:1.8.11
    LiteSpeed Cache Version:5.5.1

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author GetButton.io

    (@whatshelp)

    Hey Jeremy,

    We tried to reproduce the issue but everything worked. It may depend on php/hosting, etc. As a simple possible solution, you may try to add the button code directly into the WordPress theme without using the plug-in.

    Feel free to contact us at?[email protected] and we’ll try to help.

    Thread Starter Jeremy Wu

    (@dreamingwu)

    Thank you for the prompt response.
    I’ve set up a development environment and included these two plugins. The related account and password have been sent to the email address [email protected]
    You can test within that environment. If you need further assistance, feel free to reply to me. Thank you.

    Plugin Author GetButton.io

    (@whatshelp)

    I’m happy to tell you that we have fixed the issue. Please check.
    Feel free to contact us again at?[email protected]

    Thread Starter Jeremy Wu

    (@dreamingwu)

    The reported issue has been fixed in the latest version (1.8.12).

Viewing 4 replies - 1 through 4 (of 4 total)
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