The whole plugin doesnt work?

  • Resolved sampjandoo

    (@sampjandoo)


    3 years, 8 months ago

    Hi there!

    This plugin worked great first but now this happens.

    [video src="https://thesmokerspack.com/wp-content/uploads/2021/03/2021-03-01-09-21-29.mp4" /]

    And clicking on ‘text’ doesnt work either?
    Everything is updates also the theme flatsome.

    Does someone know the fix?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @sampjandoo,

    It looks like there’s some sort of conflict with the WYSIWYG editor there. We’re just using the regular TinyMCE editor that ships with WordPress.

    – Are you seeing that problem anywhere else, like on the edit screen for posts or pages?
    – Are there any errors in the browser console? (Right click the page, click inspect, go to the ‘Console’ tab).
    – What browser and operating system are you using?

    Thanks,
    Jon

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @sampjandoo,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor yikesinc

    (@yikesinc)

    Hello @sampjandoo,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 3 replies - 1 through 3 (of 3 total)
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