Viewing 8 replies - 1 through 8 (of 8 total)
  • My site is all video’s and only 1 is showing the featured image from the video when I try sharing each post on Facebook.

    I had this problem, managed to fix it, now with the jetpack update I just installed Wednesday, the problem has returned. The wrong image is being sent to FB, even though I have a featured image set, and the image size is 200×200 minimum (most of the time I do 225×300 – learned this was the cause of the previous problem of wrong images going to Facebook). I see no obvious reason why this is suddenly happening again. I have not made another changes or updates to WP, FB or any plugins.

    I am 100% positive the problem surfaced after I did the JetPack update though…everything was working like clockwork until Wednesday morning after the update.

    I would also note that when I go to the post on FB and use the Facebook share button from the post, the image works fine and appears correctly on FB unlike the last time I had this problem.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    nmyric and jefflabonte, can you each start your own thread and include a link to your site, please? If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    freedcomedy: the images associated with a post need to be at least 200px by 200px if not more, otherwise Facebook won’t publish them and we won’t include them in the og:meta tags needed by Facebook (these include the information Facebook uses to generate the post titles, etc).

    Also, I noted that you aren’t using Pretty Permalinks for your site. Have a read here:

    https://codex.www.ads-software.com/Using_Permalinks#Choosing_your_permalink_structure

    I suggest switching to something like “Post Name”, just so that your site’s URLs don’t have those ugly numbers in them.

    Thread Starter freedcomedy

    (@freedcomedy)

    Thanks Richard, I thought the images were large enough, but I went back and looked. Sure enough a few of them snuck by me and they were the culprits.

    How can I change the default picture that gets sent to facebook instead when that happens? The one that somehow got chosen is probably the most inappropriate choice possible.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    There’s no way within Jetpack to do that; you’d have to re-write portions of the code to get it to do that, unfortunately.

    Thread Starter freedcomedy

    (@freedcomedy)

    As a happiness engineer, do you think maybe that’s a feature that jetpack users would like to have? Maybe even a warning when trying to post graphics that are too small to facebook, that would also seem useful.

    Thread Starter freedcomedy

    (@freedcomedy)

    Ok, this post doesn’t fit that problem. the graphic is much bigger than 200X200

    https://freedcomedy.com/chik-fil-a/

    https://www.facebook.com/FreedComedy

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Thanks, this seems to be related to another issue that we’re looking into, I’ll let the developers know and I’ll get back to you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘The wrong image is being published to facebook’ is closed to new replies.