The7 Broken sticky menu with this plugin

  • Resolved Humaniza

    (@humaniza)


    4 years, 11 months ago

    Hi,
    After activating this plugin (which works very well) I noticed that the sticky menú functionality on my web (The7 Theme) stopped worked, or erraticaly (sometimes it works, after reload it stops…)

    Definitely after disabling your plugin it works well again.

    My WP is updated to last version 5.4 ant the7 too (v8.6.0)
    Could you please take a look and see what incompatibility is your plugin causing?

    I’m able to give you any debug info you need in order to help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @humaniza,

    Can you give me the link to your website with the plugin active? Thank you!

    Thread Starter Humaniza

    (@humaniza)

    Hi,
    We currently have disabled your plugin on Production site but I have created a development clone (With Duplicator Pro), and have enabled your plugin there:
    You can see yourself here:

    https://test.dev.humaniza.com/

    I’ve disabled too autooptimize and wpsupercache so that you don’t have to worry about cache issues.
    You can try clicking on the different sections in the menu, and you will see that after doing scroll the sticky menu doesn’t work. If you see it work once, keep trying and it will stop working on another page or after refresh.

    For comparison, you can see production site, without your plugin, working fine:

    https://www.humaniza.com

    I assure you that https://test.dev.humaniza.com/ is an exact clone of today’s production site, and the only differente is your plugin.

    Hope this helps yo understand what can be the issue, looking forward to be able to use your plugin! Thank you

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @humaniza!

    Would it be possible for you to contact us from here so we could ask for more information? https://www.hardeepasrani.com/contact/ Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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