• Dear Team,

    I use the Minamaze theme (free). and i updated my theme to the latest version and once updated the site is broken, with below error. please help to fix this.

    Fatal error: Call to undefined function is_customize_preview() in /home3/magan/public_html/wp-content/themes/minamaze/admin/main/options.php on line 284

    Thank you very much.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello magantrade,

    It seems the theme is not updated properly. You can remove the old theme and install the latest minamaze that will solve the issue.

    Kind Regards,

    Manoj

    Thread Starter magantrade

    (@magantrade)

    Yes i did. still the same error.
    Fatal error: Call to undefined function is_customize_preview() in /home3/magan/public_html/wp-content/themes/minamaze/admin/main/options.php on line 284

    Hello magantrade,

    Please ensure us you did not edit the core files of theme. We don’t support any type of customization.

    Please share the site url where we can see the issue and you can also share the screenshot via onpaste

    Kind Regards,

    Manoj

    Thread Starter magantrade

    (@magantrade)

    please let me know your direct email. so i can send you the details.
    appreciate your help.

    Hi Magantrade,

    You don’t need to send details, simply share the link to your site along with some screenshots of the issue.

    Thank you!

    Thread Starter magantrade

    (@magantrade)

    please below link to site
    https://www.catcoaerospace.com

    this error after updating the minamaze theme, please let me know how i can fix.

    Hi Magantrade,

    You are getting options.php error on saving theme options which is due to low PHP version. You need to ask your host to give you a new version of PHP (this is free), currently you might have a lower PHP version while at least you can have PHP 7.

    It’s also recommended testing for a plugin conflict by deactivating all the third party plugins on your site, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can specify which one by reactivating them one at a time.

    Thank you!

    Thread Starter magantrade

    (@magantrade)

    i tried the both cases. issue remain same.

Viewing 8 replies - 1 through 8 (of 8 total)
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