Theme builder Single template does not work with multiple comma separated IDs

  • Resolved kimu

    (@kimu)


    11 months ago

    I have created a Single template in Theme Builder. Condition is “Pages”.
    It should accept a comma separated list of IDs, like 139,62,96 as described in the field placeholder “Enter comma separated IDs”

    Only the last IDs gets the template applied, all others are ignored.
    The workaround is to add one condition for every page, but either there is a missing/broken feature or the field placeholder is misleading.

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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