Carbon wp light theme issue with send me copy

  • Resolved Alain

    (@alainroger)


    11 years, 5 months ago

    Hi,

    i use the carbon wp light for a website and everything works well when customer fill up the form to contact administrator…. except that even if send me a copy checkbox is ticked, no email is sent to user…it is the same fonction as for sending email to administrator…
    i checked and when it is ticked, wp really goes into the loop to send email…just email is not sent ??

    any idea where could be the problem ?
    thx

Viewing 5 replies - 1 through 5 (of 5 total)

  • Is the form part of the theme or a plugin? Have you tried deactivating your plugins and using a default theme?

    Where did you download this theme from?

    Thread Starter Alain

    (@alainroger)

    In fact i solved it…
    there was an issue in the $subject variable direct from original theme ??

    Alain how did you set the contact form on that theme?
    I’m just trying to figure it out.

    Thank you in advance

    Hello Alain,

    could you tell me how you solved this problem.
    When I use the contactform, neither I receive an email, neither when the copybox is ticked.
    Can you mail me to [email protected]

    Thanks in advance,

    Marc

    Hi,

    further info for the moderator.
    I downloaded free theme at https://otwthemes.com/product-category/free-stuff/

    Themename is Carbon Free.

    Normally you have to do some modifications in the template.contact.php file. But form is not working.

    Can someone help me please.

    Marc

Viewing 5 replies - 1 through 5 (of 5 total)
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